These Terms & Conditions constitute a binding legal agreement between you and 98q governing all use of the platform. Please read them carefully before registering an account or placing any wager on the 98q platform.
These Terms & Conditions govern every aspect of your relationship with 98q. Here is a plain-language summary of the six areas most relevant to players in Pakistan.
You must be 21 years of age or older to register and use 98q. One account per person is permitted. 98q reserves the right to verify identity documents before processing withdrawals or activating bonuses.
All account balances on 98q are held in Pakistani Rupees (PKR). Deposits via JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank are subject to minimum and maximum thresholds set by 98q and the relevant payment provider.
All bonuses offered by 98q are subject to wagering requirements and time limits. Bonuses must be used in accordance with the specific promotion terms. Abuse of bonus offers constitutes a breach of these Terms & Conditions.
98q operates certified fair-play gaming. Collusion, use of automated betting software, exploitation of software errors, and any form of fraudulent activity are strictly prohibited and will result in immediate account suspension.
98q provides self-exclusion, deposit limits, and session controls. Players who believe they may have a gambling problem are encouraged to use these tools. 98q will not knowingly allow a player in evident distress to continue depositing without intervention.
You are solely responsible for maintaining the confidentiality of your 98q login credentials. Any activity carried out under your account — including wagers placed, deposits made, and withdrawals requested — is your sole responsibility.
In these Terms & Conditions, the following definitions apply unless the context requires otherwise:
By registering an account on 98q, accessing any part of the Platform, depositing funds, or placing any wager, you confirm that you have read, understood, and unconditionally agree to be bound by these Terms & Conditions in their entirety, together with the 98q Privacy Policy and Responsible Gaming Policy, each of which is incorporated herein by reference.
If you do not agree to any part of these Terms & Conditions, you must not register an account or use any part of the 98q Platform. Continued use of the Platform following any amendment to these Terms & Conditions constitutes your acceptance of the revised terms.
You must be at least 21 years of age to register and use the 98q Platform. By creating an account, you warrant that you meet this minimum age requirement. 98q reserves the right to request age-verification documentation at any time and to suspend or close any account where the minimum age requirement cannot be confirmed.
Each individual Player is permitted to hold one active account on 98q. Registering multiple accounts — whether under the same or different identities — is strictly prohibited and will result in the suspension of all associated accounts and the forfeiture of any balances connected to duplicate registrations.
You are required to provide accurate, complete, and current information during the registration process, including your full legal name, date of birth, residential address in Pakistan, and valid contact details. 98q is not liable for any consequences arising from inaccurate registration information provided by a Player.
You are solely responsible for ensuring that your use of the 98q Platform is lawful in the jurisdiction from which you are accessing it. 98q targets its services at players located in Pakistan. Players accessing the Platform from jurisdictions where online gaming is prohibited do so at their own risk and in breach of these Terms.
You are solely responsible for maintaining the confidentiality of your 98q username and password. You must not share your login credentials with any third party. 98q will not be liable for any loss or damage arising from unauthorised access to your account resulting from your failure to safeguard your credentials.
If you suspect that your account has been accessed without your authorisation, you must notify 98q support immediately via live chat. 98q will take reasonable steps to secure the account pending investigation; however, 98q is not liable for losses incurred prior to the receipt of such notification.
98q is required under its international gaming license to conduct identity verification (KYC) on player accounts. This may include requesting copies of a valid national identity card (CNIC), proof of address, and documentation related to your selected payment method. Withdrawal requests may be held pending the satisfactory completion of KYC verification.
You may request the closure of your 98q account at any time by contacting support. Closure requests will be processed within a reasonable timeframe. Any Real Money Balance remaining in your account at the time of closure will be returned to you via your registered payment method, subject to satisfactory KYC completion. Bonus Funds are forfeited upon voluntary account closure.
98q currently accepts deposits and processes withdrawals via the following PKR payment channels: JazzCash, EasyPaisa, HBL (Habib Bank Limited), UBL (United Bank Limited), and Meezan Bank. 98q reserves the right to add or remove accepted payment methods at any time with reasonable notice to Players.
All deposits must be made from a payment account registered in your own name. Third-party deposits are strictly prohibited. 98q reserves the right to reverse any deposit made from an account not registered in the Player's name and to suspend the associated 98q account pending investigation.
Withdrawal requests are processed subject to the following conditions: (a) satisfactory completion of KYC verification; (b) a minimum withdrawal threshold as stated on the cashier page at the time of the request; (c) confirmation that all applicable wagering requirements on Bonus Funds have been met; and (d) no ongoing investigation into the account for suspected fraud or prohibited conduct.
98q targets withdrawal processing within the timeframes displayed in the cashier section at the time of request. Actual processing times may vary depending on the payment provider and are outside 98q's exclusive control once a withdrawal has been approved on the Platform side.
Currency Notice: All account balances, wagers, bonuses, and transactions on 98q are denominated in Pakistani Rupees (PKR). There are no currency conversion charges applied by 98q on PKR transactions. Players using JazzCash or EasyPaisa should confirm their mobile wallet transaction limits with their respective provider prior to making large deposits or withdrawal requests.
All bonuses, free bets, cashback offers, and promotional credits offered by 98q are subject to the specific terms of the promotion under which they are issued, in addition to these general Terms & Conditions. In the event of any conflict between a promotion-specific term and these Terms & Conditions, the promotion-specific term shall prevail for the duration of that promotion.
Unless otherwise stated in the relevant promotion terms, all Bonus Funds are subject to a wagering requirement before they may be withdrawn as Real Money Balance. Wagering requirements, time limits, and eligible games are stated in each promotion's specific terms. Players are advised to review these terms carefully before opting in to any promotion.
98q reserves the right to void bonuses and withhold associated winnings from any Player found to be abusing the bonus system. Prohibited bonus abuse includes, but is not limited to: registering multiple accounts to claim a first-deposit bonus more than once; placing low-risk or mathematically risk-free wagers to meet wagering requirements; and coordinating with other Players to exploit promotional offers.
98q reserves the right to modify, suspend, or withdraw any promotion at any time. Where a promotion is withdrawn while a Player is actively working towards a wagering requirement, 98q will apply reasonable discretion in determining the outcome on a case-by-case basis.
98q reserves the right to refuse, limit, or void any bet or wager at its sole discretion. This includes bets placed on markets affected by suspicious activity, bets placed after an event has concluded, and bets placed that exceed the maximum stake limits applicable to the relevant market or game.
Sports betting markets — including PSL and international cricket markets — are governed by the specific sports betting rules published in the relevant section of the 98q Platform. In-play markets are offered where available and are subject to additional latency conditions. 98q will not be liable for bets placed on in-play markets affected by connection delays outside its control.
Live casino games on 98q are operated by certified third-party studio providers. Game rules, minimum and maximum table stakes, and side-bet availability are determined by the studio provider and are displayed within the game interface. Technical malfunctions during a live casino session will be resolved in accordance with the provider's published technical failure policy.
Crash games, including Monster Crash and Triple available on 98q, use certified random number generation to determine outcomes. In the event of a verifiable technical fault that prevents a round from completing, affected wagers will be refunded to Player accounts. 98q's determination in respect of crash game disputes is final.
All slot games available on the 98q Platform use independently certified RNG systems. Return-to-Player (RTP) percentages are available within each game's information panel. Slot gameplay interruptions caused by a verified Platform fault will result in the relevant round being restored or the wager being refunded.
The following conduct is strictly prohibited on the 98q Platform. Breach of this clause may result in immediate account suspension, forfeiture of balances, and referral to the relevant licensing authority:
All content on the 98q Platform — including but not limited to the 98q name, logo, interface design, game presentations, graphics, text, promotional materials, and software — is the intellectual property of 98q or its licensed content providers and is protected by applicable intellectual property law.
You are granted a limited, non-exclusive, non-transferable licence to access and use the Platform for your personal, non-commercial gaming purposes. You may not copy, reproduce, modify, distribute, transmit, display, or create derivative works from any content on the Platform without the prior written consent of 98q.
98q collects, processes, and stores personal data in accordance with its Privacy Policy, which is available at /privacy-policy. By registering an account on 98q, you consent to the collection and processing of your personal data as described in the Privacy Policy.
98q implements industry-standard technical and organisational security measures to protect Player data. However, 98q cannot guarantee absolute security of data transmitted over the internet. Players are responsible for maintaining the security of their own devices and internet connections when accessing the Platform.
98q is committed to promoting responsible gaming across its entire player base. The Platform provides the following responsible gaming tools, accessible directly from your account dashboard:
If you believe you or someone you know may have a gambling problem, 98q strongly encourages the use of these tools. For further information, visit our dedicated Responsible Gaming page. 98q enforces a strict 21+ age policy and will not knowingly permit underage players to access the Platform.
To the maximum extent permitted by applicable law, 98q's aggregate liability to any Player arising from or in connection with these Terms & Conditions — whether in contract, tort, or otherwise — shall not exceed the total value of deposits made by that Player in the 30-day period preceding the event giving rise to the claim.
98q shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, loss of data, or loss of opportunity, arising from a Player's use of or inability to use the Platform, even if 98q has been advised of the possibility of such damages.
98q shall not be liable for service interruptions caused by circumstances beyond its reasonable control, including but not limited to internet outages, payment provider failures, regulatory actions, force majeure events, or third-party game provider technical faults.
98q reserves the right to amend, update, or replace these Terms & Conditions at any time. Where amendments are material — meaning they affect Player rights or obligations in a substantive way — 98q will provide not less than 7 days' advance notice via a notice displayed on the Platform or via email to your registered address.
Your continued use of the 98q Platform following the effective date of any amended Terms & Conditions constitutes your acceptance of the revised terms. If you do not accept the revised terms, you must stop using the Platform and request account closure before the amended terms take effect.
These Terms & Conditions are governed by and construed in accordance with the laws of the jurisdiction in which 98q holds its international gaming license. Any dispute arising between you and 98q that cannot be resolved through the Platform's internal complaints procedure shall be referred to the dispute resolution mechanism specified by 98q's licensing authority.
Before escalating any dispute externally, Players must first submit a formal complaint to 98q via the live chat support channel. 98q will acknowledge the complaint within 48 hours and provide a substantive response within 14 calendar days. Where a satisfactory resolution cannot be reached internally, 98q will provide details of the applicable external dispute resolution body.
For questions, complaints, or requests relating to these Terms & Conditions, please contact 98q through the following channel:
Support: Available 24/7 via live chat on the 98q Platform.
Email: (plain text — not a clickable link)
Response Time: Live chat responses are immediate during staffed hours. Email queries are typically addressed within 2 business days.
These Terms & Conditions were last reviewed and updated on 1 January 2026. The English-language version of this document is the authoritative version and shall prevail in the event of any translation discrepancy.
Now that you have reviewed the 98q Terms & Conditions, you know exactly where you stand. One account gives you live casino, PSL cricket betting, slots, Monster Crash, and Triple — all in PKR. Players must be 21 or older.
21+ only. Please gamble responsibly. Responsible Gaming Policy