Gaming at 98q is built to be entertaining — for cricket betting fans in Karachi, slot enthusiasts in Lahore, and live casino players across Islamabad and Faisalabad alike. But we know that for some players, gaming can become more than a pastime. That is why responsible gaming is not an afterthought at 98q — it is a core part of how the platform operates, every single day.
Responsible gaming at 98q is built on six concrete commitments — each backed by tools, policies, and a support team available around the clock.
Every player on 98q must be at least 21 years of age. Age is verified at registration and again during KYC. Accounts where underage use is suspected are suspended immediately and investigated. No exceptions, no workarounds.
Set daily, weekly, or monthly PKR deposit limits directly from your account settings. Once a limit is set, it takes effect immediately and cannot be increased for 24 hours — giving you time to reflect before raising your spending threshold.
Set a session reminder that alerts you after a set period of play — 30 minutes, 1 hour, or a custom interval. You can also activate a temporary cooling-off period that locks access to the platform for a defined time, from 24 hours up to six weeks.
Players who feel they need to step away entirely can request permanent self-exclusion. Once activated, access to the 98q platform is blocked and cannot be reversed for a minimum period. Our support team processes these requests with full confidentiality and without judgment.
In addition to deposit controls, 98q lets you set a maximum loss threshold per day, week, or month. When you reach your limit, the system automatically restricts further play until your chosen reset period begins — keeping the experience within the boundaries you define.
98q's support team is trained to recognise signs of problem gambling and respond with care. Reach us via live chat at any time of day or night — whether you need help setting a limit, requesting self-exclusion, or just want to talk through your options without any pressure.
Every responsible gaming tool on 98q is available free of charge to all registered players. You do not need to be in crisis to use them — in fact, the best time to set limits is before you feel you need them. Think of these tools as guardrails you put in place when you are thinking clearly, so they are there when you need them most.
All tools can be accessed directly from your account dashboard under the Responsible Gaming section. Changes that tighten your limits (reducing a deposit cap, starting a cooling-off period, requesting exclusion) take effect instantly. Changes that loosen limits require a 24-hour cooling-off period before they become active — by design.
Players in Karachi, Lahore, Islamabad, and everywhere else across Pakistan have the same access to every tool listed here. If you encounter any difficulty activating a tool, contact our support team via live chat immediately.
Cap how much PKR you can deposit per day, per week, or per month. Set your limit from the account dashboard. Lowering a limit is immediate; raising it requires a 24-hour wait. This single tool is one of the most effective ways to keep your gaming spend predictable and within your personal budget.
Define the maximum amount you are comfortable losing in a given period. Once the threshold is hit, the platform automatically restricts further wagering until the reset period begins. Loss limits apply across all 98q products — cricket betting, slots, live casino, Monster Crash, and Triple.
Enable session reminders so the platform notifies you after a set duration of play. Alternatively, activate a time-out to lock your account for a period of your choosing — from 24 hours to six weeks. During a time-out, login is blocked and no new deposits can be made. The time-out cannot be cancelled early.
Self-exclusion is a longer-term measure for players who feel they need a full break from gaming. Request self-exclusion via live chat support at any time. A minimum exclusion period of six months applies; permanent exclusion is also available. During exclusion, your account is blocked, marketing communications are stopped, and re-registration is refused. Your self-exclusion record is retained even after expiry to prevent immediate re-registration attempts.
Prefer not to receive bonus offers, promotional emails, or special deal notifications? You can opt out of all marketing communications from 98q at any time via your account preferences or by contacting support. Opting out does not affect your ability to claim standard platform features.
Gaming should feel like entertainment — a bit of excitement watching a PSL match unfold, or the thrill of a Monster Crash multiplier. When it stops feeling like that, these warning signs may be present.
Ask yourself these questions honestly. If you answer "yes" to two or more, consider speaking to 98q support or using one of our self-management tools.
At 98q, responsible gaming means creating a platform environment where entertainment comes first and harm is actively prevented. We believe that the overwhelming majority of players who enjoy cricket betting, slots, live casino, and crash games on 98q do so without any problem whatsoever. The tools and policies on this page are designed to keep it that way — and to provide a proper safety net for the minority of players who may develop difficulties.
98q operates under an international gaming license that mandates responsible gaming standards as a condition of continued operation. These are not optional extras — they are requirements. Our responsible gaming practices are reviewed regularly against those standards to ensure they remain effective and up to date.
The minimum age to register and play on 98q is 21 years. This is a firm, non-negotiable threshold. Younger individuals are statistically more vulnerable to developing gambling-related problems, and their financial circumstances make uncontrolled spending particularly risky. 98q enforces this threshold at every stage — registration, KYC verification, and ongoing account monitoring.
If we have reason to believe that an account is being operated by someone under 21 — whether based on our own monitoring or a report from another party — the account will be suspended immediately. Any balance held will be frozen pending the outcome of the investigation. If underage use is confirmed, the account will be permanently closed and the matter will be escalated in accordance with our licensing obligations.
Parents and guardians in Pakistan who are concerned that a minor may have registered on 98q or accessed the platform via a shared device should contact our support team via live chat without delay. We take these reports seriously and act on them promptly.
98q does not use bonus promotions to encourage players to exceed their personal limits. If you have an active deposit limit set on your account, that limit applies to all deposits — including those made to claim a bonus offer. 98q will not prompt you to remove or raise a responsible gaming limit in order to access a promotion. If you feel you have been pressured to do so, please report it to our support team immediately so we can investigate.
If you are concerned that a family member or someone in your household is gaming irresponsibly using 98q, you can contact our support team. While we are limited in the information we can share about another person's account for privacy reasons, we can take your concern on record and our responsible gaming team will review the account in question. We also recommend using device-level parental controls and keeping personal login credentials private to prevent unauthorised use by other household members.
Gaming should never be funded by money earmarked for essential living costs — rent, food, school fees, utility bills, or loan repayments. 98q's deposit limit tools are directly designed to help you ring-fence your entertainment budget. We recommend setting a monthly PKR deposit limit equal to what you consider disposable entertainment spend — an amount you would be entirely comfortable losing — before your first session on the platform.
If your financial situation changes and your previous limit no longer feels comfortable, you can lower it instantly from your account settings. There is no waiting period for reductions. 98q genuinely wants your gaming experience to leave you feeling good — not financially stressed. If gaming is causing financial pressure in your household, please reach out to our support team or consider requesting self-exclusion while you address the situation.
It is easy to lose track of time during an engaging gaming session — whether you are deep into a PSL cricket betting card or watching a Monster Crash multiplier climb. 98q's session reminder tool sends you a notification at regular intervals so you stay aware of how long you have been playing. We recommend enabling this feature, particularly if you tend to play in longer sessions. Awareness is one of the simplest and most effective responsible gaming tools available.
The smartest move before diving into cricket betting, slots, or live casino at 98q is spending two minutes setting your deposit and loss limits. It takes a moment and makes the whole experience more enjoyable. Remember — 98q is strictly for players aged 21 and above.
21+ only. Gaming should be entertainment, not a solution to financial problems. If gaming stops being fun, use our self-exclusion tools or contact support 24/7.